Below are Build It Live FAQ’s. If you have any further questions, please get in touch by emailing builditlive@castlemedia.co.uk
To speak to an exhibitor simply find the exhibitor you would like to speak to in the directory. You can search alphabetically or by category. Then click on their chat widget at the side to speak live, or click the email button to send an email.
Some exhibitors will allow you to call them; if they have a phone setting then it will appear in the top right hand corner of the chat widget, once you have entered your name.
Don’t worry, the exhibitor may be momentarily out of office but they will receive your message and get back to you as soon as they can, it might be a good idea to send them your email address so they can contact you. If they don’t answer the phone, you can leave them a voicemail.
To end a chat clicks the X in the top of the chat box.
Yes simply refresh the page and click on the widget again.
You can access the seminars via Zoom on the main stage; they will only be viewable at certain times. Check the timetable on the seminar programme tab.
please try the following steps:
No, it’s a one way viewing system so no one will be able to see you.
There will be a Q&A tab in the bar across the top section where you can type in questions and they will be answered at the end of the seminar.
To subscribe to Build It, either visit self-build.co.uk/subscribe-to-build-it or https://virtual.builditlive.co.uk/booknow/and select the subscription offer from the available options.
Please email builditlive@castlemedia.co.uk or call 02035532376